Privacy and Data Handling Policy

Purpose: The purpose of this Privacy and Data Handling policy is to explain how we collect, use, store, share, and protect your personal information when conducting business with Century Fasteners Corporation (CFC). It also describes your choices and rights regarding your personal information. By doing business with CFC, you agree to this policy and consent to our data practices.

Approved By: Director of Information Technology

Century Fasteners Corp is hereinafter referred to as “the company.”

1. Policy:

1.1 Information We Collect:

We collect information from you and your devices when you do business with CFC or visit our company website.

The information we collect includes:

Your name, email address, phone number, billing address, shipping address, and other contact information.
Your business name, address, tax identification number, bank account details, and other business information.
Your orders, invoices, payments, returns, and refunds.
Your usage information, such as pages visited, time spent, features used, and errors encountered.

1.2 How We Use Your Information:

We use your information for the following purposes:

To process your orders, payments, deliveries, returns, refunds, and customer service requests.
To communicate with you about your account, orders, transactions, promotions, surveys, and updates.
To prevent, detect, and investigate fraud, abuse, violations, and illegal activities.
To comply with our legal obligations, policies, and terms of service.
To protect our rights, property, and safety and those of our customers, partners, and affiliates.
To fulfill any other purpose that you consent to or that is compatible with the original purpose.

1.3 How We Share Your Information:

We share your information with the following parties:

Third-party service providers, such as payment processors and delivery companies, help us operate, support, and improve CFC’s fulfillment processes.
Law enforcement, regulators, courts, and other authorities, when we are required or permitted by law or when we believe it is necessary to protect our rights, property, and safety and those of our customers, partners, and affiliates.

1.4 How We Protect Your Information:

We take reasonable and appropriate measures to protect your information from unauthorized access, use, disclosure, alteration, and loss. These measures include:

Using encryption, firewalls, and other security technologies and protocols to safeguard your information in transit and at rest.
Limiting access to your information to authorized personnel who need it to perform their duties and obligations.
Implementing policies, procedures, and training to ensure the compliance and accountability of our employees, contractors, and partners.
Regularly testing, monitoring, and evaluating the effectiveness and adequacy of our security measures and practices.

1.5 How Long We Keep Your Information:

We keep your information for as long as necessary to fulfill the purposes for which we collected it unless a longer retention period is required or permitted by law. The retention period may vary depending on the type and nature of the information, the purpose and scope of the use, the legal and regulatory obligations, and the business and operational needs. When we no longer need your information, we will delete it.

1.6 Your Choices and Rights:

You have the following choices and rights regarding your information:

You can access, review, update, correct, or delete your information through your account settings or by contacting us.
You can opt out of receiving promotional emails, messages, or calls from us by contacting us.
You can manage your preferences, settings, and history by contacting us.
You can object to or restrict our processing of your information for certain purposes by contacting us.
You can withdraw your consent to our processing of your information at any time by contacting us.
You can lodge a complaint with us or the relevant data protection authority if you are not satisfied with how we handle your information.

Some of these choices and rights may be subject to limitations or exceptions under applicable laws and regulations. We may also need to verify your identity and authority before we can process your request. We will respond to your request within a reasonable timeframe and in accordance with our legal and regulatory obligations.

1.7 Review and Revision:

We may update this policy from time to time to reflect changes in our data practices, products, services, or laws. We will notify you of any material changes by posting the updated policy on www.centuryfasteners.com or by sending you an email or other notification. We encourage you to review this policy periodically to stay informed about how we collect, use, store, share, and protect your information. Your continued business with CFC after we make changes to this policy constitutes your acceptance of those changes.

1.8 How to Contact Us:

If you have any questions, comments, or concerns about this policy or our data practices, please contact is at:

Century Fasteners Corporation – Corporate IT
Richard Monahan – Director of IT
5020 Ireland Street
Elmhurst, NY 11373
USA
rmonahan@centuryfasteners.com